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Bien distinguer le purpose, la mission, la valeur et la vision

L’University of Oxford, l’University of California, Berkeley, BrightHouse, la British Academy, Federated Hermes EOS et Wachtell, Lipton, Rosen & Katz ont publié un excellent rapport dont je recommande fortement la lecture : « Enacting Purpose within the Modern Corporation: A Framework for Boards of Directors ». En plus de revenir sur le purpose, ce rapport offre une distinction entre des notions souvent confondues…

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  • « Purpose. Purpose States « Why » an Organization Exists: As Professor Colin Mayer, one of our co-chairs puts it, “the purpose of business is to solve the problems of people and planet profitably, and not profit from causing problems”. This statement deliberately leaves open the question of the specific purpose of each organisation, but does deliberately and carefully demand a reason for existence alongside the pursuit of profit. Purpose sets out the reasons why the organisation conducts its various activities, articulating what societal challenge, need or benefit the organisation seeks to address. This sets it apart from the three other important concepts for organisations below. Once this purpose has been debated and formally agreed, the board should not only publish it but also ensure that its internal governance and external reporting evaluate its activities and the outcomes generated against its stated purpose.
  • « Values. Values Describe « How » the Organization Behaves : These are often short and punchy bullet points, detailing specific expectations and principles of interaction within the organisation’s internal or external operating environment. More importantly they should be a call to action. These values should inform and guide the specific day to day behaviours and decisions taken by every member of the organisation. They should be articulated in a way that the intent is clearly understood, and the board of directors should ensure that the organisational culture embraces these values and enables them to be put into practice by every member of the organisation. Boards of directors also need to ensure that employees are empowered to ensure that key suppliers act in compliance with the organization’s stated values.
  • « Mission. Mission Sets Out « What » the Organisation Does: It captures the day to day activities of the organisation, defining quite literally what business it is in. It is directly linked to the strategy of the organisation and is underpinned by the values deployed to deliver the mission. It is very practical and descriptive in nature. Mission therefore sets out specifically and practically what the organisation aims to do in pursuit of its stated purpose. Mission statements provide an opportunity for boards of directors to set out what they specifically intend to deliver to each of the organisation’s different key stakeholder groups.
  • « Vision. Vision Describes « Where » the Organisation Intends to Have Impact: It describes the outcome that the organisation wants to see from the successful delivery of its stated purpose. Put simply, vision captures what success looks like. By its nature, vision statements are aspirational, large scale and usually long-term.

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